Claim crowdloan and also recover my DOT tokens

1

Hello,

I know this is tiring helping people on internet and especially for blockchain related problems. I tried my best to find out but its been a really long time I was not able to get my token from something called moonbeam crowdloan. I can find the transactions on my ledger or some related account but this is difficult for me to even get my polkadot back and moonbeam.

Sorry im lost with this I could not even claim my tokens, and also I dont even know in which blockchain was used for this crowdloan.

I saved the crowdloan transaction hash and also something that seems to be my wallet address. But I dont know how to claim all of this back. I never got my tokens from the crowdloan and I did try few time but its always failing… Could someone have some idea about what happend and maybe i’m not the only one that had this problem?

Thank you very much…

2

Hey mate,
no worries we’ll get this sorted out. The Moonbeam Crowdloan happend almost 4yrs ago.
Ledger and p.js were a bit of a nightmare back then. I’d guess you contributed via the official Crowdloan dApp or did you set up a proxy?
Try connecting your account and having a look here:

Iirc you’d have to manually claim your rewards after vesting.
I’d recommend heading to the official discord for help with cases like this.
If nothing helps, feel free to dm me your substrate address you’ve contributed from and I’ll have a peak.
Cheers